Global Transaction Banking: the Continuous Innovation

With 965 billion USD of revenues in 2018, Global Transaction Banking is a keystone of the banking industry. Three trends, which reinforce each other, are at play in today's market landscape: the rise of non-traditional players and business models, technological innovation that is unprecedent in terms of rhythm, and a shift towards finer and more sophisticated client needs-based segmentation. In the next five to ten years, technology will continue to be a key force and challenge, with levels of innovation and investments – particularly with respect to digital channels, APIs, artificial intelligence and blockchain – that should have a significant and relatively fast impact on the industry boundaries and structure.